Loveseat.com Online Auctions
Last updated October 29, 2019
- Personal and other information we collect about you
- How we use your information
- How we may share your information with third parties
- Your choices regarding the personal information we collect about you
2. Collection of Your Personal and Other Information.
When you use our Services, we collect Personal Information. By “Personal Information” we mean information that can identify an individual, such as:
- Personal or business addresses
- Email addresses
- Phone numbers
- Government-issued identification numbers
- Credit card information (which you submit for payment purposes), and
- Information contained in any image, photograph or description you choose to submit to us.
You may always choose not to provide Personal Information or prevent Loveseat from accessing certain features of your mobile device, but this may prevent you from receiving certain Services.
We also collect non-Personal Information, that is, information that does not personally identify an individual. The non-Personal Information we collect includes how you interact with the Services, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Services.
Examples of the non-Personal Information we collect are:
- Your Internet Protocol (IP address),
- Information about your operating system and browser, such as its maker or version
- The features of our Services you use - What information, content or advertisements you view, hover over or click on the referring web page
- The city and state in which you are located (but not your precise geographic location), and
- Unique Identifiers, meaning arbitrary codes or series of characters we create to identify unique users without Personal Information.
3. Use of Your Information.
We use the information we collect to:
- Assist us in providing the Services
- Set up accounts
- Improve online operations
- Process transactions (credit card or other payment account information will only be used for this purpose)
- Provide customer service
- Provide you with newsletters, RSS feeds, and/or other communications or services which you have signed up for or otherwise agreed to receive
- Send or display offers and other content that is customized to your interests or preferences
- Send account- or transaction-related communications, such as welcome letters or notifications
- Perform research and analysis aimed at improving our products and services, and
- Manage our systems
4. Disclosure of Your Information.
We will never disclose your Personal Information to other bidders and consignors on our platform. We will not disclose your Personal Information to third parties except as described below. We also will not sell or disclose your Personal Information to third parties for their own marketing purposes unless you have explicitly and affirmatively granted us permission to do so.
We will only disclose Personal Information to Loveseat employees to provide the Services, such as facilitating pickup of auction wins, providing customer service and cooridating payment for consinged items. We may also disclose Personal Information to companies, agents, contractors, service providers or others engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, conducting audits, and performing web analytics).
We may also disclose your Personal Information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property or safety of us, our users or other third parties, (d) prevent a crime or protect national security, or (e) detect, prevent or otherwise address fraud, security or technical issues.
Finally, we reserve the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to Loveseat Online Auctions, or in the unlikely event of a bankruptcy, liquidation or receivership of our business. You will be notified via email or prominent notice on our website for 30 days of any such change in ownership or control of your Personal Information.
Lastly, we may also disclose non-Personal Information, anonymously aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.
5. Automatic Gathering of non-Personal Information.
Every time you use the Services, we collect non-Personal Information (discussed above in Section 2). For example, using the Services may trigger the transmission of information between the website and our servers, and each time that occurs, our servers collect non-Personal Information.
Loveseat also automatically collects information about how people use our Services. For example, to improve our Services, we collect how, when, and which parts of the website or its features you use, which social media services you connect to the website, and when, how, and what you post to the social media services through the website.
To help us collect this information, we use third-party software and services. Also, we may use your device’s unique identifier (UDID), media access control address (MAC Address), or other unique identifiers to assist us in collecting and analyzing this data.
6. Transparency and Choice.
Please e-mail us at firstname.lastname@example.org with any questions, if you need assistance accessing or changing your Personal Information, or if you would like to have your Personal Information deleted. Please be aware that if you delete your Personal Information, you may not be able to continue to use the Services. Also, even if you request that we delete your Personal Information, we may need to retain certain information for a limited period of time to satisfy our legal, audit and/or dispute resolution requirements.
You can opt out of receiving marketing e-mails from us by clicking on the “unsubscribe” link in the e-mails. Please note that it may take up to ten (10) business days for your opt-out request to be processed. Also, even if you opt of marketing e-mails, we may continue to send you certain account-related e-mails, such as notices about your account and confirmations of transactions you have requested.
We do not knowingly collect Personal Information from users under 18 years of age. We do not authorize users under 18 years of age to use the Services. If we learn that we have collected Personal Information from a person under the age of 18, we will delete that data from our systems.
8. Information Security
We utilize reasonable information security measures to safeguard your Personal Information. For example, we utilize Secure Socket Layer (SSL) encryption technology when sensitive data is transmitted over the Internet, and use firewalls to help prevent external access into our network. Unfortunately, however, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.
We restrict access to Personal Information to our employees, contractors, service providers and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
9. Your California Privacy Rights
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt of a request by a California Customer, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.
California Customers may request further information about our compliance with California’s privacy law by e-mailing email@example.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
10. Third Party Websites.
Please note that the Services may link or integrate with third party sites, services or apps. We are not responsible for the privacy or security policies or practices or the content of such third parties. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how those websites collect, use, share and protect your information.
11. Changes to this Policy.
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